Community FAQs
Transparency is Key
We believe in Rentsparency, the ability to rent confidently and trust us with your home. The leasing team is trained to communicate effectively and compassionately. Below are a few frequently asked questions. If you have a question that isn’t covered below, please get in touch.
We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.
- Fitness Center: 6AM – 11PM
- Tennis Court: 6AM – 11PM
- Game Room: 6AM – 11PM
- Pool: 6AM – 10PM
- Sun Deck: 7AM – 11PM
- Dog Run: 24 hours
- Cyber Café: 24 hours
Yes we do. Residents can book their stays by contacting the Management Office for rates and availability.
We accept both online and offline forms of payment. When paying online, create an account in our Resident Portal and add a method of payment. We accept credit, debit, and ACH. Paying online allows for convenient and quick payments.
For those who would like to pay offline, we accept checks and money orders.
We are a pet-friendly community where cats and dogs are welcome. There is a maximum of two pets per home. Non-refundable pet fees range from $300 to $500. An additional charge of $25/mo/pet will be added to your monthly bill. We have breed restrictions which include:
- Pit Bull Terrier
- Staffordshire Terrier
- Doberman Pinscher
- Rottweiler
- Presa Canarios
- Akita
- Alaskan Malamute
- Wolf-Hybrid
- Mastiff
- Chow Chow
- German Shepherd
Yes, we love to host. Please contact the Leasing Center for rates and availability.
Log in to our Resident Portal to file a maintenance request. On the left-hand side, there is a button labeled ‘submit a work order’. From there, you can submit all the details to your work order including urgency and when the team can visit.
Please call the leasing center using the phone number on our website. When connected, you will have the option to be routed to our after-hours maintenance emergency hotline.
Parking spaces can be purchased through SecureParking.
We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.
We accept both online and offline forms of payment. When paying online, create an account in our Resident Portal and add a method of payment. We accept credit, debit, and ACH. Paying online allows for convenient and quick payments.
For those who would like to pay offline, we accept checks and money orders.
Parking spaces can be purchased through SecureParking.
- Fitness Center: 6AM – 11PM
- Tennis Court: 6AM – 11PM
- Game Room: 6AM – 11PM
- Pool: 6AM – 10PM
- Sun Deck: 7AM – 11PM
- Dog Run: 24 hours
- Cyber Café: 24 hours
Log in to our Resident Portal to file a maintenance request. On the left-hand side, there is a button labeled ‘submit a work order’. From there, you can submit all the details to your work order including urgency and when the team can visit.
Please call the leasing center using the phone number on our website. When connected, you will have the option to be routed to our after-hours maintenance emergency hotline.
Yes we do. Residents can book their stays by contacting the Management Office for rates and availability.
Yes, we love to host. Please contact the Leasing Center for rates and availability.
We are a pet-friendly community where cats and dogs are welcome. There is a maximum of two pets per home. Non-refundable pet fees range from $300 to $500. An additional charge of $25/mo/pet will be added to your monthly bill. We have breed restrictions which include:
- Pit Bull Terrier
- Staffordshire Terrier
- Doberman Pinscher
- Rottweiler
- Presa Canarios
- Akita
- Alaskan Malamute
- Wolf-Hybrid
- Mastiff
- Chow Chow
- German Shepherd
